How much are delivery costs?
Shipping is free.
How long does delivery take?
|Europe||12 – 18 business days|
|US||16 – 24 business days|
This is the time taken from the order being shipped to it being delivered to your chosen address.
Christmas is near, the shopping season has arrived, therefore, the delivery time will be extended and may exceed the time listed above. Please understand that.
Exceptions apply to certain areas based on geographic location and environmental factors or some social factors. During sale and promotion periods, delivery might take longer than usual.
Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays.
Can my delivery address be different from my billing address?
Yes, as long as they’re both in the same country. Just enter your delivery address correctly during the checkout process.
How do I track my order and delivery status?
We provide tracking for every order. Tracking will be available once your product is shipped.
When you receive your tracking number, if you need help tracking your order you get this info over email.
What do I do if my question isn’t covered here?
If you have any other questions, please contact us.